A Review of a Hospitality Site Starwoodhotels.com
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A Review of a Hospitality Site Starwoodhotels.com

The Starwood Hotel and resorts was earlier a real estate company and diversified into the hospitality Industry. It purchased Westin Hotel company in 1994 and lately in 2005 has purchased the le Meridien brand also. The website of the hotel chain can be accessed from any place in the world. It presently represents 9 partner brands which can all be accessed from their site

Introduction

The last decade has seen greateer globalization and this has also affected the hospitality industry. We have hotel chains like the Hyatt, 4 seasons and many more branching out all over the world. One such group is Starwood hotels and resorts. This is a global hospitality group from the USA and has been active since 1969. It's Headquarters is located at Stamford, Connecticut and its website is www.starwoodhotels.com.

This hotel group is one of the largest hotel chains in the world and has hotels spread all over the globe from India to Europe and China. If figures have a meaning this group has franchised 992 properties all over the world with a work force of 145,000.

The Starwood Hotel and resorts was earlier a real estate company and diversified into the hospitality Industry. It purchased Westin Hotel company in 1994 and lately in 2005 has purchased the le Meridien brand also. The website of the hotel chain can be accessed from any place in the world.

The site and Partner hotels

The website of Starwood Hotels showcases 9 distinctive brands with over 300,000 rooms spread over 100 countries. The brands of starwood hotels are

Westin

Sheraton

Four Points

W Hotels

Le meridien

St Regis

The Luxury Collection

Aloft

Element

The website facilitates on line booking of accomodation at any of the partner hotels in the world. The website lists the top destinations and hotel directory. A customer at the click of a mouse can get the latest accomodation position and the best rate for the period of his stay. Reservations can be done on line.

A reservation or booking can be made on the net at any time and the same will be confirmed immediately. The site has a wide range of cancellation policies. In case a customer has booked a guaranteed accomodation , there is no refund and the guest credit card will be debited. In case you forget to cancel your reservation then again you will be charged the full amount.

You can make a cancellation of your reservation on line, but you will have to sign in to your online account. You will have to keep your cancellation number for reference with you. You can also cancel your reservation by calling 1-800-937-8461.

The site is a hospitality site and represents 9 hotel brands spread over the globe. The partner hotels are located all over the world in over 100 countries. All of them folllow consumer oriented policies laid down by the headquarters in the USA.

Customer service

The site has a vibrant customer service. this customer service is a feather in the cap of this group. You can write to the group at

Starwood Hotels and Resorts Worldwide Inc

Corporate customer service

PO Box 6020, Lancaster, CA 93539

or you can Fax your message at (519)633-4931

Last word

The site is exhaustive and customer friendly. It is easy to navigate. In addition it showcases one of the top hotel groups in the world making travel that much easier.

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